![]() * Beware of scammers posting fake support number here. How many users having this issue and we also request you to kindly share screenshot for the error message, it helps to check further. If still issue persist, kindly share information about Go to Credential Manager found at the Control Panel > User Accounts > Manage your credentials > Windows Credentials > Generic Credentials > Remove the sign-in credentials for the user (email address).Check the Enable modern authentication box in theįor one of the affected user, try the following steps to check if it helps. ![]() ![]() To enable modern authentication, from theĪdmin center, select Settings > Services & add-ins and then choose.However, you need to make sure your Office 365 subscription is enabled for ADAL, or modern authentication. So first kindlyĬheck your Office version. This means that app passwords aren't required for Office 2016 clients. All Office 2016 client applications support MFA through the use of the Active Directory Authentication Library (ADAL). Thanks for your post in Microsoft community.
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